Frequenty Asked Questions

Printing

Are your books made-to-order?

Yes, all our books are made-to-order and are printed after you order them by our printers. This allows us to carry the largest number of books in the widest variety of bindings. It also ensures that a title will never go out of print. Books made-to-order have a similar quality to books printed in batches.
How long does it take to print a book?

Please see our printing page for more information.
Do you sell wholesale?

Yes, we sell wholesale to retailers, wholesalers, and to all educational institutions. Please contact us for further details and pricing.

Shipping

The books I ordered through your website were delivered by Amazon, why is that?

Amazon has a nationwide book printing division (KDP) and we have found them to be a reliable and timely printing partner.

You can learn more about Amazon's book printing and binding operations here.
Do you ship to APO/FPO/DPO addresses?

We are unable to at this time.
What are your shipping times?

Please see our shipping page for more information.

Returns

My books arrived damaged or having a printing issue, can you assist me?

Yes, we will replace all damaged or misprint books free of charge. Please see our Commitment To Quality. 
What is your return policy?

Please see our return policy here.